If you have access to your Google My Business listing, then you may occasionally receive emails requesting ownership of your listing. Here is what you should do when you receive requests like that.
Start By Rejecting The Request
The first thing you should do is open the email and reject the request for that person to have ownership of your listing. No one should be able to claim your listing if you own it, but just to be on the safe side, reject the person that is asking. This will make certain that Google My Business doesn’t transfer the ownership. Once you reject the request, then you can delete the email and get back to business as usual.
Let Your Staff Know
Make sure that you tell your staff that if they ever see a request for ownership of your GMB listing come in, they should tell you. Also, let them know to never accept the request but to reject it. If you are a client of WPamplify, we will never request ownership of your listing this way. We ask all of our clients to make us users on the listing to a specific Gmail account that our team manages. No one on our team will ever send a request.
Submit a Form Request to Google
You may not be able to reduce these requests by filling out a complaint form to Google, but if you’re receiving a lot of them it is worth a try. Here is a form that Google allows you to lodge complaints regarding your GMB listing. Once you fill it out, you may see a drop in requests.
Tell Our Team
We ask that all of our clients let us know when they are receiving requests like this so that we can keep an eye on the users on the listing. If someone were to gain access to your listing that is unauthorized, we’d be able to know. While we’ve never seen someone gain access to one of our client’s accounts, if we did we’d go to Google about it right away.
Get In Touch With Us For GMB SEO Today
Here at WPamplify, we offer GMB SEO services for local businesses. As part of that plan, we manage your listing and help with issues like this that come up. Contact our team today and we’ll be happy to schedule a time to get back in touch with you. One of our SEO experts will reach out within 24-48 hours.